Department Name BLUEFIRE CLAIMS PROCESSING
Job Type Full time
Service Now Ticket RITM0010844
Modality Hybrid
Work Experience 1-3 years
Assigned Recruiter Contact
[email protected]
Date Opened 07/21/2026
Country Mexico
Job Description Responsible for the investigation, evaluation,disposition, and settlement of complex claims and moderate exposures. Thisincludes the investigation, determination, and evaluation of coverage,liability and damages, and the setting of proper reserves.
1. Handling claims which may have multiple featuresidentified upon report or likely to arise during the investigation of the claimincluding collision, comprehensive, physical damage and unrepresented injuryclaims
2. Identify and triage possible bodily injuryexposures
3. Responsible for claims that result fromcatastrophes including:
Hurricane/Wind losses
4. Responsible for claims that may involvesignificant/multiple coverage issues including:
Unlisted driver operating vehicle at time of loss
Unlisted vehicle being operated at time of loss
Non-permissive user of vehicle at time of loss
Other loss to VIN/Policy
Business Use
Loss within 10 days of coverage, change, inception or expiration
5. Responsible for claims involving all types of autoaccidents from single vehicle to complex multi vehicle losses
6. Responsible for rental management and tow storagemitigation
7. Deliver Customer Service according to companyexpectations
8. Responsible for processing claims involving:
Complex liability investigations
9. Identifying red flags and referring possible fraudto the SIU team
Requirements Scholarship: College (Desirable)
Specialized knowledge: Claims
Computer knowledge: MS Office applications (Word, Excel, Power Point) Intermediate to advanced
Experience: 1 to 2 years of claims experience in auto liability and physical damage preferred, customer service, negotiation, analytical thinking
Paid days off
Benefits by law and more
Private Health Insurance and Preventative Care
Friendly work environment
Savings Fund and voluntary Savings Account
Financing and discounts at various establishments around the city
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📌 Claims Administration Specialist (Centro-Norte)
🏢 Confie
📍 Centro-Norte