DESCRIPTION
The role of Head of External Fulfilment for MX Marketplace will build, own the growth and drive the expansion of our Seller Flex and Easy Ship channels.
As a program manager you will be the single-threaded leader of the program requiring the ability to develop team members to think big, dive deep, and work across partners.
This role will manage a team of program managers based in MX.
Key job responsibilities
1. Identify, prioritize and execute on new opportunities to further accelerate growth of External Fulfilment channels.
2. Develop in-depth understanding of processes, tools, data, and teams involved in External Fulfilment Channels.
Identify gaps (or overlaps) and opportunities, and initiate high-impact projects.
3. Work autonomously on new or ambiguous initiatives and understand how to create scalable solutions in a rapidly evolving and changing landscape, while working backwards to understand customer's needs.
4. Demonstrate a high level of ownership to own External Fulfilment Programs end-to-end
5. Connect with key stakeholders regularly to review ops / business metrics and setup processes & mechanisms to ensure goals are met.
6. Develop new programs/solutions and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders, business groups, product managers, operations associates and tech leads.
BASIC QUALIFICATIONS
- Master ́s Degree or MBA
- 10+ YoE in a fast-paced environment, with demonstrated ability to launch product features, project/program management, consulting
- 5+ YoE managing manager of managers.
- Experience working with P&L; data to drive growth.




- Excellent organizational skills and ability to effectively multi-task and manage multiple projects in parallel.
- Strong verbal and business written communications skills in English and Spanish, with a track record of influencing others through writing
- Proficient in advanced Excel functions such as Pivot Tables, XLOOKUP, INDEX/MATCH, Dynamic Arrays (e.g., FILTER, SORT), and IFERROR for efficient data analysis.
Power Query and Power Pivot for data transformation and modeling.
Dashboards, using Conditional Formatting.
What-If tools.
Familiar with Macros.
PREFERRED QUALIFICATIONS
- Experience with logistics, manufacturing, large-scale physical operations, or related fields
- Experience working directly with technical teams in an agile software development environment
- Demonstrated project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting
- Demonstrated ability to engage and influence senior executives
- Ability to articulate complex concepts to cross functional audiences and influence outside technical teams.
- Analytical and quantitative skills
- Ability to use hard data and metrics to back up assumptions.
- Ability to work effectively across internal and external organizations and across time zones.
- Proven track record of launching complicated product features by collaborating with cross-functional teams, including Business, Operations, Supply Chain, Finance, Retail, Legal and Tech.
- Strong business acumen
- Knowledge in SQL, Tableau, business intelligence tools
- Passion for processes development and improvement
Job details
- MEX, DIF, Mexico City
- International Sellers Group
- Project/Program/Product Management-Non-Tech

📌 Head External Fulfilment, Amazon Marketplace (Xico)
🏢 Amazon. Com
📍 Xico