Position : Twilio Voice Technical Product OwnerLocation: (Remote)Duration: Long term contract Experience : 12+ Years is mustLocations : Mexico or Brazil (100% remote) Resume and LinkedIn should be sameInterview Mode : 1st Round 30-minutes Screening, 2nd round – Technical Interview, 3rd Round – Client InterviewMandatory Skills : Twilio Voice, IVR, Twilio Inbound & Outbound, Twilio Insights, Twilio Analytics, Contact center platform, Provider, Payer, Operations, Healthcare domain, Product OwnerExposure to Twilio IVR and Insights reportingSkills needed:Seasoned Product Owner with 10+ years of experience as Technical POMust have skills – DB knowledge with hands on SQL skills to handle complex needsFamiliar with end-to-end Contact Center reportingInterpersonal skills with the ability to handle demanding stakeholdersAbility to convert complex business needs into User Stories with clearly articulatedAcceptance criteria:Familiar with Twilio Insights with product backgroundFamiliar with healthcare compliance needs for reporting

📌 Product Owner (México)
🏢 Pyramid Consulting
📍 México