Responsibilities
Manage and monitor current and new customers quality management systems to assure compliance with requirements and specifications.
Coordinate and review control plans, reaction plans, technical specifications, and quality critical features with the work team, ensuring production area compliance in product manufacturing.
Lead multidisciplinary teams to execute permanent corrective actions in quality management systems and at customer sites due to warranty claims, ensuring accepted manufacturing quality targets.
Manage current and new customer sites and respond promptly to warranty claims.
Execute statistical analysis related to product survival and failures (MIS, Miles, MT, etc.).
Validate permanent and preventive corrective actions resulting from warranty claims and suggest read‐across solutions to prevent recurrence.
Validate error‐proofing equipment (error & mistake proofing) in response to warranty claims and recommend read‐across solutions when necessary.
Promote continuous improvement and quality assurance systems to reduce warranties.




Supervise the correct execution of countermeasures in plant and supplier bases due to warranty claims, approved by the Quality Team and SDE/SQA Plant.
Utilize continuous improvement tools and problem‐solving methods (5's, process mapping, DOE, Kaizen, 8D, Red Alert, etc.) for analysis and PCA's, as defined by customer (GIM or equivalent).
Qualifications
Education in Industrial Engineering, Mechanical Engineering, Automotive Engineering, Ingeniería Automotriz, or a related field.
Minimum two years of experience in the automotive area or a similar sector.
Knowledge of quality systems ISO/TS ***** and experience with slim manufacturing methods.
Analytical experience in problem‐solving and familiarity with core automotive quality tools.
Advanced English communication skills.
Customer sites: NA, PRAS Plus, EWT, WIS, QNA, GART, SAWRP, GIM, PRTS, Part Link, QIMS, QDAP, Palantir, WAH & SQIDS.
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📌 Ingeniero De Garantias (Irapuato)
🏢 Borgwarner
📍 Irapuato