Consistently meeting or exceeding all KPI targets for the past 3 fiscal months.
(Must have)
No unjustified absences in the last 3 months.
(Must have)
No active disciplinary actions on record.
(Must have)
Attendance must be on target.
(Must have)
At least 3 months of tenure.
(Must have)
Schedule flexibility.
(Must have)
Skills
Strong Problem-Solving, Analytical & Critical thinking skills.
(Must have)
Proficient in MS Office and tools, and performance tracking systems.
(Desired)
Excellent interpersonal and communication skills – both written and oral (Excellent English Proficiency level).
(Must have)
Excellent English Proficiency level
(Must have)
Ability to manage time effectively, prioritize tasks,



and multitask in a dynamic and always-changing environment.
(Must have)
High emotional intelligence with the ability to coach underperforming agents with empathy and firmness.
(Must have)
Comfortable with giving and receiving feedback in a professional and constructive manner.
(Must have)
Strong leadership skills.
(Must have)
High energy, proactiveness & dynamism.
(Must have)
Timeframes:
Application dates – August 3 rd through August 12 th
Presentations & Interviews – August 17 th through August 21st
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📌 Temporary Trainer - Cdmx - Onsite (Xico)
🏢 Avantive Solutions
📍 Xico