Responsibilities:

- Manage a collection portfolio by monitoring and collecting open invoices on customer accounts in MEXICO

- Interact with customers via email and phone call

- Maintain transparent, accurate and standard collections notes

- Identify collection issues and open dispute case/escalate if needed

- Frequently review sales orders on hold

- Maintain documentation as per internal controls & SOX /audit requirements

- Support the organization with timely month-end closing

- Participate in scheduled Collection update calls

Requirements:

- 1-4 years relevant experience, preferably working with MEXICO customers in Collections

- Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage

- Excellent verbal and written communication skills in English and any other language (as per in role)

- Ability to build effective relationships with customers

- Beginner user of MS Office (Excel, Word, PowerPoint)

- Good analytical, research and problem-solving skills with keen attention to detail

- Supportive attitude and good interpersonal skill set

- Embraces change

📌 Credit/Collections Analyst (Santiago de Querétaro)
🏢 Flowserve
📍 Santiago de Querétaro