Field Application Engineer – Electronics

Zephyr Technologies | Mexico City (Hybrid) | Full-time

Company Description

Zephyr Technologies is a regional franchise distributor of electronic components, dedicated to delivering top-tier service and building trust in every transaction. Through advanced automation and cutting-edge software, we optimize the supply chain for customers worldwide. Headquartered in Guadalajara, Mexico, Zephyr Technologies drives innovation and empowers the growth of our partners globally.

Role Description

We're looking for a Field Application Engineer to be the primary technical point of contact for clients in the region. This is a client-facing, hands-on role: you'll visit customers on-site, understand their engineering challenges, and recommend the right components and solutions. You will support the sales team as the technical expert in client conversations — not act as the primary salesperson. Your role is to bridge the gap between engineering and sales, ensuring customers get the right technical guidance while the sales team drives the commercial relationship.

Responsibilities

- Conduct on-site visits to clients and prospects to provide technical consultation and support
- Identify customer needs and recommend appropriate electronic components and solutions
- Act as the technical support for the sales team during client visits and proposals — providing engineering expertise, not leading the commercial negotiation
- Build and maintain strong relationships with engineering and procurement contacts at key accounts




- Prepare technical proposals, quotations, and product recommendations
- Represent Zephyr Technologies at client meetings, industry events, and technical reviews
- Provide first-level technical support to customers throughout the project lifecycle
- Collaborate with internal engineering teams on component selection and validation
- Manage multiple client accounts and projects simultaneously

Qualifications

- Bachelor's degree in Mechatronics, Electronics Engineering, or related field
- 5+ years of experience in a client-facing technical role, field engineering, or technical sales support
- Solid understanding of electronic components and general design principles
- Comfortable engaging directly with clients and managing relationships independently
- Working knowledge of PCB design, embedded systems, or IoT is a plus (not required)
- Strong commercial acumen — comfortable supporting sales cycles and technical conversations
- Advanced English proficiency (B2+); Spanish required
- Availability to travel within Mexico and occasionally internationally
- Excellent communication skills — able to explain technical concepts to non-technical stakeholders
- Self-driven, organized, and comfortable working with minimal supervision

- Benefits
- Competitive salary based on experience (range: [agregar aquí])
- 5 personal days per year (in addition to statutory vacation)
- Major medical insurance (SGMM)
- Gym membership support
- Psychology/mental health support coverage (1 year)
- Cell phone allowance (50%)

📌 Field Design Sales Engineering (Santiago de Querétaro)
🏢 Zephyr Technologies
📍 Santiago de Querétaro