Technical support engineer | networking solutions (Nezahualcóyotl)

Technical support engineer | networking solutions (Nezahualcóyotl)

08 ago
|
Teltonika
|
Nezahualcóyotl

08 ago

Teltonika

Nezahualcóyotl

We are looking for a
Networking and Io T Engineer
to join our team in
Mexico City, Mexico. In this role, you will work closely with internal teams and clients to provide technical expertise, resolve complex networking challenges, and support the integration of Teltonika Networks products into customer solutions.
Teltonika’ s networking solutio ns business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energ
y. Teltonika provides an opportunity for technically driven specialists to deepen their expertise, work with advanced networking technologies, and grow their career in a fast-expanding general Io T organizatio
n. In this role, you w
Responsibilities
ill: Attend pre-sales and post-sales in-person or remote communication with local market custom
ers. Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sour
ces. Act as a key link between Teltonika Networks R&D;/HQ and customers, facilitating the resolution of complex technical challen
ges. Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripher
als. Conduct training sessions for employees and clients on our products and soluti
Qualifications
of you: Good communication skills, etiquette,



ability and desire to help
others. Knowledge of Computer Networking, basics of telecommunication systems, and techn
ologies. Fluent in the English l
anguage. Higher or equivalent technical / engineering ed
ucation. Experience working with routers is a
n asset. Capability of working in a fast-paced envi
ronment. Certification in CCNA or similar courses would be considered an ad
vantage. Experience in technical support would be considered an ad
Benefits
at we offer: Great opportunities to grow in a strong and rapidly expand
ing company. Unique opportunities to grow professionally being part of a challenging and high-growth
environment. Dynamic, challenging work environment and cooperation-based inter
nal culture. Internal sessions for knowledge sharing to achieve constant professional growth, staying close to a product that is creating a leading impact for today‘s businesses needs and success; constant support from HR professionals from the HQ and ot
her offices. Payroll: a competitive salary, local Contract; benefits according to the Mexican law + additio
nal benefits Internal training for continuous
za Victoria. Workweek: Monday to Friday, 8 AM to 5 PM, we
accessories Team building office
celebrations Career o
pportunities Caring and Sup
Salary: We appreciate everyone's efforts and experiences, so we offer an attractive base salary that will depend on your skillset and expertise

📌 Technical support engineer | networking solutions (Nezahualcóyotl)
🏢 Teltonika
📍 Nezahualcóyotl

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