Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution using various research and reconciliation techniques, including account reconciliations. Handles and documents internal and external communications via phone, ticket, or email as outlined in department processes. Please apply with a resume in English as interviews will be conducted in English. Key Responsibilities
Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Knowledge




Basic working knowledge of accounting systems. Skills
Data Analysis Financial Modeling Skills Education And Experience
High School Diploma or regional equivalent required. Bachelor's Degree required, preferably in a related field. Additional relevant experience may substitute degree at the manager’s discretion. 1-2 years of work experience in an Accounts Receivable or Accounts Payable role required. Seniority level
Not Applicable Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
IT Services and IT Consulting

📌 Account receivable specialist (Guadalajara)
🏢 Rackspace Technology
📍 Guadalajara