08 ago
|
HCLTech
|
Guadalajara
08 ago
HCLTech
Guadalajara
HCL is looking for a Service Desk with below requirements:
Job description:
• Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
• High school (B. Sc. or Diploma)
• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• Phone support experience is mandatory
• Technical helpdesk or technical call center experience is necessary (6 months)
• Willing to work in 24 x 7 operations
- Great level of French spoken and written
What we offer:
- Life insurance - Major Medical Expenses Insurance (extends to spouse and 2 children under 25 years of age, if applicable). - Minor Medical Expense Insurance. - Savings Fund (up to MXN $3,800 monthly) - Food vouchers (up to MXN $2,925 monthly) - 30 days bonus - 10 days of vacation in the first year, increasing by 2 as dictated by law.
Location:
- Queretaro
📌 Service desk- bilingue (Guadalajara)
🏢 HCLTech
📍 Guadalajara