E Discovery Manager (Legal Support)
Location: Remote – Mexico
Schedule: Full-Time, Monday–Friday | 9:00 AM – 6:00 PM EST
About the Role
We are seeking an experienced e Discovery Manager (Legal Support) to lead complex e Discovery matters while serving as a strategic partner to clients and internal teams.
This is a senior-level role responsible for managing the full lifecycle of e Discovery projects, delivering exceptional client service, providing workflow guidance, and ensuring successful execution across multiple engagements.
What You'll Do
⚖️ e Discovery & Litigation Support Management
- Manage complex e Discovery matters from project scoping through final productions and project closure. - Oversee data processing, review workflows, analytics, quality control, productions, and reporting. - Develop project plans, timelines, communication strategies, and engagement protocols. - Monitor deadlines, project performance, budgets, and resource allocation. - Identify risks early and implement strategic solutions to maintain successful project outcomes. - Ensure all matters are managed according to industry best practices and defensible e Discovery methodologies.
Client Relationship & Service Delivery
- Serve as a trusted advisor and escalation point for clients. - Build and maintain strong client relationships through proactive communication and consultative guidance. - Lead discussions regarding workflows, project strategy, service delivery, and client objectives. - Ensure a consistent and exceptional client experience across all assigned matters. - Gather and act on client feedback to improve service quality and operational performance.
Leadership & Team Collaboration
- Provide mentorship and guidance to Project Managers and team members. - Assist with resource planning,



workload balancing, and delivery oversight. - Share best practices and contribute to continuous process improvement initiatives. - Act as a senior resource for complex project, workflow, and client challenges.
Operational Excellence
- Track project metrics, utilization, and service delivery performance. - Support process improvements, workflow optimization, and operational efficiency initiatives. - Promote accountability, quality standards, and consistent project execution. - Leverage reporting and analytics to enhance client outcomes and team productivity.
✅ What We're Looking For
Experience & Qualifications
- 7+ years of experience in e Discovery, Litigation Support, Legal Technology, or a related field. - Proven experience managing complex, client-facing e Discovery matters. - Advanced, hands-on experience with Relativity/Relativity One (Required). - Deep understanding of the Electronic Discovery Reference Model (EDRM). - Experience overseeing data processing, document review, productions, analytics, and quality control. - Strong project management, organizational, and problem-solving skills. - Excellent written and verbal communication abilities. - Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously. - Experience mentoring or supporting project teams is highly preferred.
Preferred Qualifications
- Relativity certifications. - ACEDS, PMP, or related industry certifications. - Experience supporting law firms, corporate legal departments, government entities, or major litigation matters. - Experience utilizing reporting dashboards and performance metrics to drive decision-making.
Compensation & Benefits
We’d love to understand your salary expectations / desired compensation range as part of the process.
Direct Contractor:

📌 Ediscovery manager (legal support) (Ciudad de México)
🏢 Remoto Workforce
📍 Ciudad de México