**Who We Are**Solera is a general leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.In addition, we provide products and services to protect life's other most important assets: our homes and digital identities.
**The Role**The **Jr Account Manager** plays a crucial role in managing client relationships, ensuring timely onboarding, training, and optimizing the collections process.This dynamic role involves customer interaction, account management, and data analysis to maintain positive customer relationships while improving revenue recovery.This is an exceptional opportunity for an ambitious individual to embark on a career in account management and collections with a globally recognized organization at the forefront of industry transformation.
**What You'll Do**- Cultivate and maintain strong client relationships, serving as the primary point of contact for payment-related inquiries and account concerns.
- Monitor customer accounts to ensure timely payments and follow up on overdue invoices.
- Develop and execute customer retention strategies to improve satisfaction and reduce outstanding balances.




- Resolve payment disputes by collaborating with finance, sales, and customer support teams.
- Track and analyze customer payment behaviors to identify trends and mitigate financial risks.
- Maintain accurate records of collection activities to ensure compliance with regulations.
- Negotiate payment solutions, including settlements, discounts, or extended terms.
- Support internal teams by providing insights and recommendations to enhance processes.
- Perform additional duties as required to meet business needs.
**Required Skills and Abilities**- Strong problem-solving and analytical skills.
- Attention to detail, accuracy, and organizational skills.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
- Willingness to learn and follow established procedures.
- Ability to work collaboratively as part of a team.
- Excellent customer service skills.Tipo de puesto: Tiempo completoBeneficios:- Caja de ahorro- Estacionamiento de la empresa- Programa de referidos- Seguro de gastos médicos mayores- Vales de despensaLugar de trabajo: Empleo presencial

📌 Junior Account Manager Retención Y Onboarding Bilingüe (Xico)
🏢 Solera
📍 Xico