Ubicación / Location:Guadalajara, Jalisco | Presencial / On-Site | Jornada completa / Full-Time
Sueldo / Salary:$13,000-$16,000 MXN netos al mes / per month (after taxes)
Key Responsibilities / Responsabilidades Principal
Manage client calls and inquiries / Atender llamadas y consultas de clientes
Assist in drafting legal documents / Apoyar en la redacción de documentos legales
Maintain accurate communication with clients / Mantener comunicación clara y precisa con los clientes
Schedule appointments for U.S.
attorneys / Programar citas para abogados en EE.UU.
Support a positive team environment / Contribuir a un ambiente laboral positivo
Qualifications / Requisitos
Fully bilingual in English and Spanish (C1 level) / Bilingüe en inglés y español (nível C1)
Live in Guadalajara or nearby / Residir en Guadalajara o zonas cercanas
High school diploma or partial university education / Preparatoria terminada o universidad trunca
6+ months of customer service or phone support experience / Mínimo 6 meses en atención al cliente o soporte telefónico
Proficient in Microsoft Office / Manejo básico de Microsoft Office




Compensation and Benefits / Sueldo y Incentivos
Salary: $13,000-$16,000 MXN/month (after taxes) / Sueldo neto: $13,000-$16,000 MXN al mes
IMSS, paid vacation, and Christmas bonus / IMSS, vacaciones pagadas y aguinaldo
Fixed Monday to Friday schedule / Horario fijo de lunes a viernes
Paid training and professional growth / Capacitación pagada desde el primer día y oportunidades de crecimiento
Productivity and quarterly bonuses / Bonos de productividad y trimestrales
Referral program and pay raises / Programa de referidos y aumentos salariales
Full-Time Position Only / Sólo vacante de tiempo completo
Documents Required / Documentación Requerida:
RFC (Constancia Fiscal )
CURP
Proof of address / Comprobante de domicilio
Valid official ID / Identificación oficial
NSS (IMSS number)
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Pay: $14, - $16, per month
Application Question(s):
Are you available to start working full-time?
Do you have experience in customer service by phone (call center)?
Language:
english (required)
Work Location: In person

📌 Legal Costumer Service Representative Bilingual Guadalajara
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