ttec in mexico city is seeking a manager, service delivery to lead and inspire an on-site team, ensuring high-quality customer experiences for our clients. You’ll mentor associates, address issues, and partner with operations to meet service levels and client goals.
this role emphasizes people leadership, performance coaching, and data-driven decision making, with a focus on delivering consistent outcomes while maintaining an engaging and motivating work environment.
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📌 Service delivery manager - lead, mentor & drive cx (México)
🏢 TTEC
📍 México