Gangkhar-ES in Mexico City seeks a Principal to own the vision and definition of the Agentic BPO Playbook, applying it to insurers and future clients. This design-and-implementation role shapes the target operating model and how agents interact, delivering a scalable framework for Sherpa’s capabilities.
The role requires 10–15 years of transformation leadership, deep GenAI/LLM knowledge, and a track record of delivering live implementations with executive stakeholders.
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📌 Agentic BPO Design Lead for AI-First Insurance Ops (Ciudad de México)
🏢 Gangkhar-ES
📍 Ciudad de México
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