Overview
We are seeking a skilled Assistant Property Manager to support day-to-day operations for residential properties. This role will serve as the primary point of contact for residents, assisting the Property Manager in delivering a seamless tenant experience and ensuring property standards are maintained. A key focus of this role is maintenance coordination, including handling requests, troubleshooting issues, and working with vendors. The idóneo candidate is proactive, detail-oriented, tech-savvy, bilingual (Spanish/English preferred), and experienced in property management support and tenant relations. Key Responsibilities
Serve as the
primary point of contact for tenants, owners, and vendors , ensuring excellent customer service. Receive, dispatch, and manage maintenance requests from start to completion. Troubleshoot maintenance issues by guiding residents through solutions. Coordinate with vendors: scheduling, following up, and ensuring timely completion of work orders. Maintain and grow the vendor network through sourcing and relationship-building. Support property turnovers, leasing, and move-in/move-out processes. Draft lease agreements and renewals; communicate updates to bookkeepers. Review inspection videos and flag potential health and safety concerns.



Follow up on delinquent balances and assist with rent collection tracking. Review invoices, compare against requested work, and resolve discrepancies. Schedule and track semi-annual property inspections. Provide day-to-day administrative support to the Property Manager. Answer tenant calls and provide timely assistance on behalf of the Property Manager. Requirements
Minimum
2 years of property management experience , preferably in US-based companies. Excellent English communication skills ; bilingual (Spanish/English) is preferred. Strong organizational, multitasking, and time-management abilities. Experience with property management software (Rentvine, Lead Simple, App Folio) preferred; must be a
fast learner. Proven ability to remain
calm under pressure
and handle multiple priorities. Strong written updates, task discipline, and problem-solving skills. Light bookkeeping experience
is a plus. Familiarity with
Texas single-family rental market
is a plus. What We Offer
Full-time remote position Salary: $8-10 (Based on experience) Opportunity to work closely with an experienced property management team Exposure to multiple facets of property management, including leasing, maintenance, and tenant relations Professional growth potential within the role

📌 Assistant property manager (Heroica Puebla de Zaragoza)
🏢 RTM Connect by BetterWho
📍 Heroica Puebla de Zaragoza