A leading staffing and workforce solutions company in Mexico City is seeking a Senior Customer Experience Manager. In this role, you will enhance customer support operations and lead the support team towards excellence. Experience in customer services and team leadership is essential. The position involves responsibilities such as strategy development, KPI monitoring, and customer advocacy. The successful candidate will thrive in a fast-growing, luxury e-commerce environment with competitive compensation.
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📌 Senior customer experience manager - luxury cx leader (Ciudad de México)
🏢 Kelly Services
📍 Ciudad de México
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