Descripción completa del empleo

Join Our Growing Customer Service Team at Cart!

Key details for applicants:
On Site Position. NO home office.
Please submit your resume in ENGLISH.
Advanced English skills are necessary.
Pay up to $15,000 before taxes

Looking for an entry-level role where you can make a real impact and grow your career?

At Cart, we’re redefining commerce and customer experiences. With a presence in the USA, Poland, and Mexico, we support global brands by delivering exceptional customer service. Our team in Querétaro is expanding rapidly, and we’re excited to offer bilingual, enthusiastic individuals the chance to be part of something big.

What You’ll Do:
Provide exceptional support to customers via text, email, phone, or live chat.
Solve problems quickly and professionally, ensuring every interaction leaves a positive impression.
Work closely with internal teams to deliver effective solutions for customer needs.
Maintain accurate records of interactions to ensure the highest quality of service.
Build genuine connections with customers, creating memorable experiences.

Why You’ll Love It Here:
Pay up to $15,000 MXN (before taxes)
5 working days, two days off
Paid training + $2,500 MXN hiring bonus
Performance bonuses of up to 30% of your monthly salary
Food vouchers, 30-day aguinaldo, and 35% vacation bonus
Comprehensive life and medical insurance




Growth opportunities as we continue to expand—be part of a company that promotes from within!

Ready to kickstart your career and be part of our exciting journey? Apply now and join a team that values your skills and growth!

Puede trasladarse/mudarse:

76180, El Jacal, Qro.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Lugar de trabajo: Empleo presencial

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $15,000.00 al mes

Beneficios:

Opción a contrato indefinido
Programa de referidos
Seguro de gastos médicos mayores
Seguro de vida
Vales de despensa
Lugar de trabajo: Empleo presencial

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-Requerimientos- Educación mínima: Educación media superior -Bachillerato General
1 año de experiencia
Idiomas: Inglés
Edad: A partir de 18 años
Conocimientos: Asertividad, Capacidad de asesorar, Comunicación, Resiliencia, Atención telefónica, Calidad de servicio, Inglés, Inglés b2, Microsoft office, Seguimiento a clientes, Servicio al cliente, Teams, Técnicas de Call Center, Administración de atención al cliente, Atención al cliente, Experiencia del cliente
Disponibilidad de viajar: Si
Disponibilidad de cambio de residencia: Si
Palabras principal: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

📌 Bilingual Customer Service Representative (Santiago Mexquititlán Barrio 1ro.)
🏢 SPEEDFC
📍 Santiago Mexquititlán Barrio 1ro.