Responsibilities:

Manage a collection portfolio by monitoring and collecting open invoices on customer accounts in MEXICO

Interact with customers via email and phone call

Maintain transparent, accurate and standard collections notes

Identify collection issues and open dispute case/escalate if needed

Frequently review sales orders on hold

Maintain documentation as per internal controls & SOX /audit requirements

Support the organization with timely month-end closing

Participate in scheduled Collection update calls

Requirements:

1-4 years relevant experience, preferably working with MEXICO customers in Collections

Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage

Excellent verbal and written communication skills in English and any other language (as per required in role)

Ability to build effective relationships with customers

Beginner user of MS Office (Excel, Word, PowerPoint)

Good analytical, research and problem-solving skills with keen attention to detail

Supportive attitude and good interpersonal skill set

Embraces change

📌 Credit/Collections Analyst (Santiago de Querétaro)
🏢 Flowserve
📍 Santiago de Querétaro