**This is how you WOW**:
- Coordinate and execute the posting of payments to customer accounts and invoices.
- Resolve credit card transaction failures and identify system issues.
- Maintain chargebacks and pursue resolution.
- Communicate with customers on account issues and payments processed.
- Partner with various cross functional teams, including Sales, Sales Operations, and Customer Care, to resolve customer issues timely and accurately.
- Ensure accurate customer records through proper account reconciliations.
- Apprise management of any possible bad debt exposure.
- Strictly adhere to internal policies and processes.
- Maintain detailed notes within SAP and on Aging regarding collection efforts.
Initiate timely follow-up with customers and cross functional team members to ensure all issues are resolved.
- Facilitate professional communication and relationship building, required for effective collections.
- Perform other related duties or special projects as assigned.
**It would be WOW if you would bring this in**:
**Education**: Degree in Accounting or Finance preferred or equivalent work experience in a related field.
**Knowledge, Skills and Abilities**:




- Excellent interpersonal communication aptitude with the ability to work well within a team setting as well as with internal and external customers.
- Strong understanding of Microsoft Excel using tables, pivot tables, advanced functions, and compound functions.
- Working knowledge of SAP.
- Ability to review processes and identify improvements to develop best practices.
- Disciplined work ethic and the capability to handle multiple projects.
- Self-starter with the ability to work independently with mínimal supervision.
Integrity, humility, ability to multitask, prioritize responsibilities and complete work timely.
- Must be fluent in spoken and written English.
**Our Kärcher WOW-package**:
We offer benefits like Saving Fund, Food Coupons, Medical & Life Insurance, Performance Bonus, Home Office and Flextime according to internal policies, etc.
**So: Wanna WOW with us?
**
Simply upload your resume online and leave your contact information.
We look forward to getting to know you!
**Together towards a clean world.
**
Ramiro Herrera | Talent Acquisition l

📌 Cash Application Analyst (Monterrey)
🏢 Alfred Kärcher Se Kg
📍 Monterrey