Blue Yonder is seeking a Sr Support Engineer I to deliver high-quality technical and functional support for customers, focusing on stability, adoption, and proactive service improvements. The role involves cross-team collaboration, handling Tier 1/2 issues, and ensuring SLA/SLO adherence in a fast-paced environment.
You will engage with customers, partners, and internal teams, applying lean methods and KCS practices to drive value and continuous service enhancements.
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📌 Senior Support Engineer I - SaaS/WMS Support Expert (Monterrey)
🏢 Blue Yonder
📍 Monterrey
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