Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.
- Leave Credits
- Company Christmas gift
- Company sponsored events
- Free parking
- Opportunities for promotion
- Promotion to permanent employee
- HMO
- Government Mandated Benefits
- 13th month pay
Job Requirements
- Bachelor's Degree holder of any course, open to undergraduate.
- With or without experience are encouraged to apply.
- With experience in supervising staff for at least 1 year.
- Willing to work using emails and calls with customers.
- Amendable to work onsite.
- Amendable to attend face to face interview.
Job Responsibilities
- Train and oversee team members
- Guide customer on how to place an order
- Answer inquiries about logistics rate, timeline and shipping
- Answer customers via email, Chat and phone calls
- Use Tagalog and English based on Customer preferences
- Update customers regarding their ongoing orders
- Help customer place an order once decided
- Provide information of the requirements when using the service
- Double check if customer requirements are compliant with PEZA
- Update clients if there are delays, Issues or concerns about shipment
- The customers inquiries are mostly shipping timeline and Rates