BMW Group Mexico City is seeking a Customer Care Trainee to support the Customer Experience team in daily operations and process improvements. You will assist with monitoring call center performance, handling inquiries, and coordinating with internal partners.
Under supervision, you will develop process documentation, participate in vendor governance, and gain exposure to cross-functional projects, analytics, and reporting using Excel and Power BI.
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📌 Customer Experience Operations Trainee (México)
🏢 BMW Group
📍 México
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