**Role**: Bilingual Call Center Agent
**Location**: TECNOPARQUE AZCAPOTZALCO- Mexico City
**Type**: Full-time (On-site)
**Language** : Spanish & English
**Job Summary**:
As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer support to ensure customer satisfaction.
**Qualifications**:
- **High school diploma (completed).
**:
- **Advanced English level (B2+ and above).
**:
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Call Center (voice process)
- Schedule flexibility.
**Schedule**:
2 days OFF during the week ( Monday to Sunday )and only 40 hours/week
Pay: $14,****** - $18,****** per month