Flix is seeking an Operations Contact Center Agent - Bilingual (Onsite) for our Traffic Control team in Monterrey, Mexico. The role focuses on proactively managing traffic situations, informing passengers about delays, and coordinating solutions to keep services running smoothly.
Candidates should have a high school diploma and at least two years in a call center, with strong listening, problem solving, and Microsoft Office skills.
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📌 Bilingual Operations Center Agent – Traffic Control (Onsite) (Monterrey)
🏢 FlixBus
📍 Monterrey
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