We are seeking a Product Manager to join our team. This role offers the opportunity to shape impactful products while working closely with cross-functional teams across the organization. If you have a passion for translating business needs into successful products and thrive in a fast-paced, collaborative environment, we would love to hear from you.

Responsibilities

- Research and document detailed technical requirements to guide product development
- Actively contribute to product planning sessions and help shape the overall product roadmap
- Partner with internal and external customers, including other Product Managers, architecture, operations, business development, sales, marketing, and customer success teams, to gain a deep understanding of their needs
- Assess the technical feasibility, dependencies, and constraints of features with support from related technology teams
- Define metrics that measure and benchmark product performance and effectiveness
- Build and communicate a well-supported point of view based on primary and secondary research, including direct customer engagement
- Deliver requirements in collaboration with SaaS Ops, Security, Architecture, and various engineering teams, following an iterative and pragmatic delivery approach
- Incorporate clear written documentation and visual techniques, such as sequence diagrams and payload mockups, into product requirements
- Create data flows along with functional and technical specifications as needed
- Manage product delivery across all stages, including Proof of Concept, internal Beta, external Beta, Public Launch, and ongoing releases
- Ensure product delivery timelines are met across the organization, including engineering teams




- Help resolve technical blockers and coordinate solutions across multiple technical teams
- Collaborate closely with internal product teams to ensure APIs support required use cases and scenarios across the product portfolio
- Provide the engineering team with the information needed regarding endpoints and contracts
- Stay informed on emerging technology capabilities and apply this knowledge to shape product solutions, while recommending and planning innovative features
- Build and maintain strong relationships with key decision-makers throughout the organization

Requirements

- A minimum of 7 years of relevant work experience, including at least 2 years in a Lead, Manager, Owner, Architect, or Coordinator role
- At least 1 year of experience leading a team of 5 or more employees
- At least 2 full-cycle project experiences, or participation in multiple projects spanning different phases of the development lifecycle
- Hands-on experience developing and managing operational excellence practices
- Ability to lead and influence business and technical teams within a matrixed environment
- Familiarity with SaaS and/or cloud-based solutions
- Strong knowledge of agile methodologies and tools, including Confluence, Jira, and Slack, along with experience working in an agile/scrum environment
- Experience working with leading SaaS companies serving a diverse customer base,



including small business owners, SMBs, and enterprise clients
- Experience with products serving one or more business domains
- Experience working with technical delivery teams that leverage continuous delivery for product launches
- Skilled in developing and delivering complex products at high velocity under demanding deadlines
- Strong analytical approach with attention to detail and excellent reporting abilities
- Ability to communicate effectively and manage stakeholder relationships, both internally and externally
- Exceptional organizational and planning skills
- Excellent English communication skills (B2 or higher), with the ability to clearly explain technical concepts to diverse audiences

Nice to have

- Experience with Figma for design collaboration and prototyping
- Familiarity with ServiceNow for workflow and service management

We offer

- International projects with top brands
- Work with general teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Product Manager (México)
🏢 Epam Systems
📍 México