We're seeking a Shared Services Professional to support our Contingent Workforce Solutions (CWS) programs. This position plays a critical role in managing pre-hire activities for contingent workers, ensuring an efficient hiring process while delivering exceptional customer service to clients, suppliers, and internal stakeholders.

The successful candidate will support multiple client accounts and be responsible for coordinating candidate shortlisting, interview scheduling, compliance activities, and onboarding processes while meeting established service level agreements (SLAs).

Your responsibilities

- Responsibilities
- Review and shortlist candidates for open requisitions.
- Coordinate and schedule interviews between candidates, suppliers, and hiring managers.
- Manage compliance and onboarding activities for contingent workers.
- Support requisition management and work order creation.
- Follow client-specific Standard Operating Procedures (SOPs) and program guidelines.
- Maintain accurate records and complete daily activity tracking.
- Communicate effectively with clients, suppliers, hiring managers, and internal teams.




- Resolve operational issues and escalate when necessary.
- Manage multiple client accounts simultaneously while ensuring SLA compliance.
- Utilize VMS, ATS, CRM platforms, Outlook, Teams, and Excel to support daily operations.

Required skills

- Bachelor's degree preferred or equivalent professional experience.
- Minimum 1 year of experience in Staffing, Recruiting Operations, Talent Acquisition, Human Resources, Shared Services, or a related field.
- Experience with resume review, interview scheduling, onboarding, compliance activities, background checks, or similar recruitment processes.
- Experience using ATS, CRM, and/or VMS platforms.
- Advanced English proficiency (C1 level or higher required).
- Excellent organizational and multitasking abilities.
- Customer-service oriented with strong attention to detail.
- Proficiency in Microsoft Outlook, Teams, and Excel.
- Ability to work independently in a fast-paced, KPI-driven environment.

📌 Shared Services Professional (México)
🏢 ManpowerGroup Talent Solutions
📍 México