**Order Management Analyst (Temporary)** **-** **(************)**
**Description**
**- Why Ansell?
**
- Discover more about our company, our people, and our values by visiting us at Ansell.
**- Ansell is looking Order Management Analyst (temporary position) to join our team in Mexico!
**
**- What benefits and opportunities does Ansell offer?
**- Competitive compensation plan, including a performance based annual incentive.
- Flexible and hybrid work model.
- A culture of belonging and inclusion, collaboration thrives, and everyone feels seen, heard, and empowered—across our general community.
- Ansell University, LinkedIn Learning and Mentorship programs to develop professional and interpersonal skills.
- Opportunities to advance and grow within the company through LinkedIn Learning and Mentorships.
- Health Benefits: medical, dental, vision, short term and long
- term disability and wellness programs- Paid time off (vacation, sick and personal days) according to federal job law.
- Continuing Education Reimbursement- Regional Belonging & Inclusion Networks- Green office concept and a global mission of sustainability
**- What your role will be?
**- Manage the full order lifecycle for a portfolio of customer accounts, ensuring accurate and timely order processing and fulfillment.
- Process and monitor customer orders across multiple channels, including EDI, OCR, and other order entry platforms, resolving discrepancies and exceptions as needed.
- Analyze order-related issues, identify root causes, and support continuous process improvement initiatives.
- Track open and drop-ship orders, provide delivery updates, and coordinate expediting efforts to meet customer requirements.
- Monitor open, aged,



and exception orders, updating or canceling order lines as appropriate.
- Partner with Customer Service and Customer Success teams to address inquiries, order changes, cancellations, and customer requests.
- Coordinate and secure shipment documentation for drop-ship orders, including certificates of origin, packing slips, bills of lading, and invoices.
- Maintain customer master data and cross-reference tables to ensure data accuracy.
- Manage EDI transactions, troubleshoot system errors, and ensure seamless order flow across platforms such as Oracle, SFDC, OCR, Webstore, and EDI systems.
- Review and resolve order holds related to credit, inventory, pricing, and delivery dates.
- Investigate and resolve pricing discrepancies to ensure invoice accuracy and prevent payment issues.
- Support additional operational and customer service activities as required to deliver an exceptional customer experience.
**- What will you bring to Ansell?
**
- Education- Associate degree preferred and/or equivalent experience in business administration, international commerce
- Job Experience- 3+ years order entry experience.
- Oracle experience preferred.
- Salesforce or CRM experience.
- Proficiency in MS Office.
- Medium to advanced Excel knowledge.
- Knowledge and Skills- Ability to inspire trust and proactivity.




- Good business knowledge of order-to-cash flows.
- Ability to work in a fast-paced environment.
- Adaptability to changes and new procedures.
- Demonstrate exceptional problem solving and analytical skills.
- Manage expectations of internal and external customer and deliver on those expectations.
- Emotional maturity and demonstrated situational awareness skills to appropriately respond to crises.
- Ability to understand, implement, enforce company policies, SOP's, and workflows.
- Fluent in English and Spanish.
**:
- Equal Opportunity Employer**:
- Ansell is an EO Employer - M/F/Vets/Disabled and other protected categories.
**- Our Commitment to Belonging and Inclusion**:
Ansell's vision is about creating safe spaces where all perspectives are valued alongside individual contributions.
When we say that everyone deserves to belong, feel included and empowered at work.
, it's not just words.
We want applicants to know that we endeavor to create an inclusive environment that will consider all, regardless of age, gender, background, disability, veteran status, or experience alone!
It's what drives Ansell as an organization towards a workforce that reflects the communities in which we operate, it's what drives us to serve our customers and stakeholders with pride, and it's what differentiates Ansell.
**- Follow us on**Instagram**,**Twitter**,**LinkedIn** and**Facebook**
**Primary Location**: Mexico-Queretaro-Queretaro
**Job**: Sales
**Organization**: Commercial Americas
**Schedule**: Full-time
**Job Type**: Temporary Work
**Job Level**: Analyst
**Job Posting**: Aug 3, ****, 5:31:41 PM

📌 Order Management Analyst (Temporary) (Santiago de Querétaro)
🏢 Ansell
📍 Santiago de Querétaro