We are the movers of the world and the makers of the future.
We get up every day, roll up our sleeves and build a better world - together.
At Ford, we're all a part of something bigger than ourselves.
What will you make today?
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**Education**:
- Bachelor's Degree or Master's Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
**Experience**:
- Minimum 1 year of work experience with a Master's degree or 2 years of work experience with a Bachelor's degree, preferably in Human Resources, or a related field.
**Work Requirements**:
- Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time.
Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc.
Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions.
Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.
DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
#LI-JRA
- Manage incoming calls and service request tickets to respond to employee or people leader inquiries, ensuring the timely and compliant processing of HR administrative requests and policy guidance.




- Execute core HR administrative duties—including data management, onboarding/offboarding, and payroll processing—while preparing supporting materials in alignment with established procedures and timelines
- Monitor HR service KPIs—such as resolution rates, response times, and data accuracy—to ensure operational efficiency and develop reporting templates on key HR indicators for senior stakeholders.
- Interpret HR policies to execute daily workflows—including benefits, compliance, and data management—while providing dedicated transactional and reporting support to HR managers
- Support special HR projects—such as benchmarking, engagement surveys, and tech research—by coordinating project activities, conducting research, and preparing key deliverables.
- Assists in the preparation of HR-specific communications related to services offered by the HR Shared Service function as per established processes.
This contributes to achieving the organizational objective of delivering efficient and effective HR services.
- Support HRIS, compensation, and benefits processes, delivering high-quality service during onboarding and internal movements while ensuring staff are informed on HR rules and regulations through orientations and briefings.
- Assist in updating HR Shared Service policies—including benefits, onboarding, and compliance—to ensure continuous alignment with legal requirements and organizational standards.
- Maintain accurate and confidential HR records to ensure compliance, while coordinating data integrity and information transfers with external payroll suppliers.

📌 Senior Associate, Hr Shared Service (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez