**Description**
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable integral money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.
With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are.
One customer, one family, one community at a time.
**ABOUT THIS ROLE**:
**ROLES & RESPONSIBILITIES**:
Perform FX, fee, and commission analysis to recommend competitive, economically sound solutions aligned with profitable growth and market share objectives.
- Monitor agent profitability and identify low-profit or loss-making agencies; propose corrective actions based on full economics (pre
- and post-banking costs).
- Develop a working understanding of payer costs in destination countries and settlement/funding costs in origin markets, and incorporate them into case decisions and profitability assessments.
- Support revenue optimization across a portfolio of agents (macro view), including trends in volume, margin, spread, and profitability by corridor, region, and competitor footprint.
- Maintain competitor benchmarking and local market intelligence to understand pricing pressure, competitive positioning, and realistic break-even thresholds.
- Support cross-functional execution with Sales, Finance, Operations, Treasury, BI, and other internal stakeholders by providing structured analysis, clear documentation, and defensible recommendations.
- Build and maintain reporting outputs (Excel and Power BI) to track KPIs, targets, trends, and opportunities (daily/monthly reports, portfolio health,



and growth areas).
Use internal tools and documentation standards to ensure traceability, audit readiness, and continuity of decisions over time (structured notes, case history, and escalation records).
- Escalate complex cases appropriately and support resolution by assembling complete context, validating assumptions, and coordinating required inputs.
**POSITION REQUIREMENTS**:
Strong English and Spanish communication skills (written communication is essential; verbal communication is limited but must be professional and effective when needed).
- Advanced MS Excel skills (proven ability to manage large datasets, build structured models, validate outputs, and detect inconsistencies).
- Strong analytical ability and attention to detail; able to identify errors, gaps, and risk drivers in pricing and profitability.
- Highly organized and self-managed; able to prioritize independently and perform consistently in a high-volume, high-accountability environment.
- Basic familiarity with FX concepts, pricing mechanics, and competitive benchmarking (experience in money transfer, payments, banking, or adjacent industries is a plus).
- Experience using reporting tools and dashboards (Power BI preferred).
- Experience with ticketing/workflow tools (Zendesk, Jira, or similar) is a plus.
**PERKS & BENEFITS**:
Life insurance
Partial Medical insurance
Tuition Assistance
Employee Stock Purchase Plan
Growth Opportunities
Ria Money Transfer is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job.
It is not to be taken as a complete statement of responsibilities or requirements.
This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.

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