At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.
We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions.
With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines integral reach with local expertise to deliver both scalable and customized solutions.
Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
**Waterfall BSA II, Job Summary**:
Conduct business analysis, needs assessments, and preliminary cost/benefit analysis to align information technology solutions with business initiatives.
Independently conduct, in business analysis, needs assessments, and preliminary cost/benefit analysis of more complex initiatives with little guidance to align information technology solutions with business initiatives.
**Waterfall BSA II, Duties & Responsibilities**:
- Understand and embrace the business and IT strategic direction.
- Analyze and evaluate business needs and elicit business requirements to recommend solution options.
- Collaborate with key business stakeholders and leadership on solution evaluation and system selection.
- Conduct inquiries pertaining to the development of new information systems to meet current and projected business objectives.
- Participate in assessment of COTS solutions against business requirements.
- Identify, engage and manage stakeholders from the organization.
- Maintain positive relations with customers and vendors, and employees encouraging them to suggest ways of improving IT systems.
- Conduct complex business systems analysis.
- Formulate and define scope of system and objectives.




- Oversee more than one project, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results.
- Conduct gap analysis, analyze current and future state, assess risks.
- Conduct requirement elicitation workshops.
- Conduct interviews with end users and business stakeholders.
- Specify and model requirements in the form of business requirements documents, functional specifications, use cases, user stories, business process models, UI wireframes and other forms regarding project and stakeholders needs.
- Develop and maintain up-to-date documentation for responsible area with new or updated functionality (BRD, FSD, User guide, Test plan, Test cases Requirement traceability matrix, Maintenance guide, etc.).
- Trace, prioritize, approve, verify and validate requirements.
- Assess, document and manage requirements changes, system updates, improvements and enhancements.
- Conduct peer reviews of the documentation made by other Business System Analysts and provide constructive feedback to teammates.
- Provide quality assurance by tracing requirements; writing test plans and test cases; coordinating and performing testing to ensure that documented requirements and business needs are met, the solution is working correctly and delivers value to the organization.
- Devise sample input data to test accuracy of program.
- Observe or runs test of program using sample or actual data.




- Coordinate user acceptance test with Subject Matter Experts.
- Work closely with SQAs to review test cases and validate test results.
- Collaborate with development team on the project realization.
- Ask questions; encourage input from team members.
- Participate as key team member during implementation.
- Provide regular updates to appropriate managers and other stakeholders.
- Confer with reporting manager on complex or unusual situations.
- Serve as escalation point for troubleshooting issues and coordinate with other Business System Analysts and technical personnel for their resolution.
- Perform root cause analysis and create technical notes (articles) for all new issues identified.
- Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Assure that procedures and work instructions are efficient and not redundant.
- Drive continuous improvement through trend reporting analysis and metrics management.
- Establish new measurement systems if/where possible.
- Ensure 100% adherence to all IT, security and department policy, processes and procedures (i.e. Security, Health, Safety and Quality) and utilization of IT governance tools.
- Maintain discretion and confidentiality in all areas pertaining to the IT systems, data and proprietary information, whether internal to Jabil or customer specific.
- Follow SDLC BSA processes, utilize standard deliverables and templates outlined in the processes, suggest improvements.
- Exchange knowledge, information, ideas and suggestions for improvement with colleagues and Jabil facilities to ensure best practices are shared throughout the Jabil organizat

📌 Business Systems Analyst Ii (Guadalajara)
🏢 Jabil Circuit
📍 Guadalajara