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**Job Overview**:
The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
**Qualifications**:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets




- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**PARA LA POSICIÓN REQUERIMOS**:
- Diploma de bachillerato o equivalente
- Técnico en Contabilidad
- Conocimiento de Cargos y abonos
- Registros contables
- Conciliación de operaciones
- Paquetería de Office nível básico
- EXCEL básico-intermedio
- Buena comunicación oral y escrita
- Trabajo en equipo y bajo presión
- Resiliente
- Tolerante a la frustración
**EL OBJETIVO DE LA POSICIÓN**:
- Realizar Registros contables
- Brindar atención a sucursales
- Conciliación de operaciones
- Analizar Operaciones de sucursales
**HORARIO Y MODALIDAD DE LA POSICIÓN**
- Hibrido ,
Rol de Horarios:
- lunes a viernes
- 9:00 am - 6:00 pm (1 Hora de comida)
- 02:00 pm - 10:00 pm - (30 minutos comida)**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

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