**Ubicación / Location**:Guadalajara, Jalisco | Presencial / On-Site | Tiempo completo / Full-Time
**Sueldo / Salary**:$13,000-$16,000 MXN netos al mes / per month (after taxes)
**Key Responsibilities / Responsabilidades Fundamental**
- Manage client calls and inquiries / Atender llamadas y consultas de clientes
- Assist in drafting legal documents / Apoyar en la redacción de documentos legales
- Maintain accurate communication with clients / Mantener comunicación clara y precisa con los clientes
- Schedule appointments for U.S.
attorneys / Programar citas para abogados en EE.UU.
- Support a positive team environment / Contribuir a un ambiente laboral positivo
**Qualifications / Requisitos**
- Fully bilingual in English and Spanish (C1 level) / Bilingüe en inglés y español (nível C1)
- Live in Guadalajara or nearby / Residir en Guadalajara o zonas cercanas
- High school diploma or partial university education / Preparatoria terminada o universidad trunca
- 6+ months of customer service or phone support experience / Mínimo 6 meses en atención al cliente o soporte telefónico
- Proficient in Microsoft Office / Manejo básico de Microsoft Office
**Compensation and Benefits / Sueldo y Beneficios**




- Salary: $13,000-$16,000 MXN/month (after taxes) / Sueldo neto: $13,000-$16,000 MXN al mes
- IMSS, paid vacation, and Christmas bonus / IMSS, vacaciones pagadas y aguinaldo
- Fixed Monday to Friday schedule / Horario fijo de lunes a viernes
- Paid training and professional growth / Capacitación pagada desde el primer día y oportunidades de crecimiento
- Productivity and quarterly bonuses / Bonos de productividad y trimestrales
- Referral program and pay raises / Programa de referidos y aumentos salariales
**Full-Time Position Only / Sólo vacante de tiempo completo**
**Documents Required / Documentación Requerida**:
- RFC (Constancia Fiscal ****)
- CURP
- Proof of address / Comprobante de domicilio
- Valid official ID / Identificación oficial
- NSS (IMSS number)
**HRPV keeps growing — Join Us!
**
Pay: $14,****** - $16,****** per month
Application Question(s):
- Are you available to start working full-time?
- Do you have experience in customer service by phone (call center)?
**Language**:
- english (required)
Work Location: In person

📌 Legal Costumer Service Representative - Bilingual (Guadalajara)
🏢 Hrpv Mexico
📍 Guadalajara