Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.
Join a company whose people are committed to building a more sustainable future to make the world better for everyone.
With 16,000+ employees in 50+ countries, we combine our global reach with local presence.
Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.
We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve.
As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions.
Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Position Summary**
The BSC Manager - Mexico is a key leadership role responsible for building and leading Flowserve's newly created Business Services Center (BSC) in Mexico.
This individual will play a critical role in establishing the site, hiring talent, transitioning global processes, and delivering best-in-class finance operations.




Reporting to the BSC Director based in Hungary, the BSC Manager will oversee a range of shared services functions supporting North America and LATAM, including Record-to-Report (RTR), Procure-to-Pay (PTP), Order-to-Cash (OTC), FP&A;, Tax and other service offerings.
The role also includes site leadership responsibilities, ensuring the Mexico BSC operates efficiently, safely, and in alignment with Flowserve's standards and culture.
**Key Responsibilities**
**1.
People Management**
- Lead all local HR-related efforts including recruitment, onboarding, development, and performance management for the Mexico BSC.
- Foster a culture of inclusion, empowerment, accountability, and operational excellence.
- Support the implementation of people initiatives such as succession planning, coaching, and recognition programs.
**2.
BSC Setup & Transitions**
- Contribute to the planning and execution of the Mexico BSC launch, including infrastructure, org design, and governance.
- Drive and coordinate the end-to-end transition of finance and commercial functions into the BSC, ensuring structured knowledge transfer and no disruption to business operations.
- Collaborate with general and regional leaders to establish standardized processes, controls, and service frameworks.
**3.
Operational Delivery**
- Ensure the effective and timely delivery of key shared services across the Americas region:




- Maintain service quality and compliance with internal controls, US GAAP, SOX, and company policies.
- Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure continuous improvement and customer satisfaction.
- Champion automation, process simplification, and standardization initiatives to drive efficiency and scalability.
**4.
Governance, Compliance & Risk Management**
- Partner with internal audit, compliance, and control teams to ensure a robust governance and risk framework is in place and regularly assessed.
- Support internal and external audits, and ensure timely remediation of findings
- Proactively maintain compliance with legal, tax, and regulatory requirements relevant to the BSC's operations in Mexico and supported regions.
**5.
Site & Facilities Management**
- Act as Site Manager for the Mexico BSC, ensuring a safe, compliant, and well-managed work environment.
- Oversee relationships with facility vendors and service providers in coordination with corporate real estate and procurement.
- Support business continuity planning and disaster recovery readiness.
**6.
Stakeholder & Business Partner Engagement**
- Serve as the primary operational contact for finance and business stakeholders across North America and LATAM.
- Collaborate with the BSC Director, global process owners, and corporate functions to ensure strategic and operational alignment.
- Actively contribute to a global BSC community of practice, sharing insights and aligning on enterprise priorities.
**Qualifications & Skills**
- Bachelor's degree in finance, Accounting, Business Administration, or a related field; Master's degree preferred.
- 8+ years of progressive finance or shared services experience, with 3+ years in a manageme

📌 Bsc Manager (Santiago de Querétaro)
🏢 Flowserve
📍 Santiago de Querétaro