Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries.
At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services.
We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.The Sales Analytics and Support Manager provides high-level operational, reporting, process, and coordination support to the National VP of Sales and the broader sales organization.
This role is critical to ensuring accurate sales reporting, efficient execution of national sales initiatives, alignment across regional teams, and adherence to the sales process in a fast-paced money transfer environment.The idóneo candidate has strong analytical skills, attention to detail, and the ability to manage multiple priorities while supporting the nationwide sales process, agent network performance, and revenue growth initiatives.Duties And ResponsabilitiesSales Reporting & Executive SupportPrepare daily, weekly, and monthly national sales reports, including transaction volumes, revenue, agent productivity, and corridor performanceDevelop executive dashboards and summaries for the National VP of SalesAnalyze trends across regions, identifying opportunities and performance gapsSupport forecasting, target tracking, and quota performance reportingAgent Network & Performance TrackingMonitor performance of agents, branches, and key accountsTrack activations, retention,



and productivity metrics across territoriesAssist in identifying underperforming locations and growth opportunitiesSupport incentive tracking and performance programs for agents and sales teamsSales Process SupportEnsure data accuracy and integrity within Salesforce, Tableau, and reporting systemsAssist with onboarding and tracking of new agentsSupport execution of pricing, promotions, and corridor-specific initiativesMaintain documentation of sales processes and reporting standardsProject & Initiative CoordinationCoordinate national sales initiatives, campaigns, and product launchesTrack timelines, deliverables, and KPIs for strategic projectsProvide regular progress updates and summaries to leadershipCollaborate with cross-functional teams (Marketing, Compliance, Finance, Operations)Meeting & Communication SupportCoordinate national sales calls, leadership meetings, and business reviewsPrepare presentations, agendas, and briefing materialsDocument meeting notes, action items, and follow-upsFacilitate communication between headquarters and regional sales teamsInformation Security ResponsibilitiesMake sure you and your team read, acknowledge, and comply with Viamericas' Staff Information Security PolicyEnsure you and your team attend periodic Information Security training provided by ViamericasReport any event that might be an Information Security Incident: clicked on a malicious link, downloaded, and opened a suspicious file, etcQualificationsMinimum QualificationsBachelor's degree in business administration or a related field2-4+ years of experience in sales support, sales operations, or coordination rolesExperience in financial services, fintech,



or money transfer industry preferredAdvanced proficiency in Excel (pivot tables, lookups, data analysis) and PowerPointExperience with CRM systems (e.G., Salesforce, Tableau) and reporting toolsStrong organizational, analytical, and problem-solving skillsExcellent written and verbal communication skillsBilingual in English/SpanishValid U.S. visa and ability to travel within the United States to visit agents as neededPreferred QualificationsExperience supporting senior sales leadership (VP/SVP level)Familiarity with remittance corridors, agent networks, and transaction-based business modelsExperience with BI tools (e.G., Tableau, Salesforce)Key CompetenciesAttention to detail and data accuracyAbility to synthesize data into clear executive summariesStrong coordination and follow-up skillsTime management and ability to handle multiple prioritiesCross-functional collaborationDiscretion and professionalism when working with senior leadershipWorking ConditionsGeneral office working conditions.
Occasional International travel to the US is required.Come work for industry leaders!
We are the fastest growing company in the industry, with best in class products.
We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
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📌 Sales Analytics And Support Manager (Tijuana)
🏢 Viamericas
📍 Tijuana