ITJ in Tijuana, Mexico, seeks a Level 1 Remote Service Desk IT Support Technician to deliver first-line IT support via ServiceNow, Intune, and TeamViewer.
You will handle software installs, licensing, endpoint issues, and user provisioning in a regulated biotech setting.Remote-friendly, with an office-based hybrid model (4 days on-site).
The role emphasizes documentation, SLA adherence, and collaboration with IT peers to ensure timely resolutions and secure IT operations for contingent workers.
#J-*****-Ljbffr
📌 Remote It Help Desk Analyst (Tijuana)
🏢 ITJ
📍 Tijuana