Manages the relationship with the assigned business/function and serves as the interface between the business and the ITorganization on a regional and global basisTroubleshoot and resolve issues related to IT infrastructure located in the factoryMaintain a flexible work schedule to coordinate support during non-working hoursDevelop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEsManages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systemsEnsuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.Ongoing support of development activities and maintenance of toolsSupport BU functions with new process development / enhancement opportunitiesLiving the ownership culture by taking responsibility as the IT demand manager for the EP Cd.
Juarez factoriesSupport product owner to write user stories and prioritize strategic demands that generate the maximum value and productivitySeek opportunities to extract more value from the existing IT value centers, experts, and services that already existPromote local ownership and usage of the existing tools through training and documentationNetworking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT servicesLeverages deep process know how of business process for consultancy of process ownerApplies Technical Expertise on core technologiesLeads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budgetActs as first point of contact for divisional Business Partner organizations for them to address global demandsDrives and coordinates global demands/projects in close collaboration with the regional Business Partner organizationsManages internal and external software vendors and service providers, and associated contracts·Provides direct leadership and coaching for local IT professionals, fostering a collaborative and high-performing team environment.
·Oversee day-to-day activities, professional development, and resource utilization for the local IT team, ensuring alignment with business objectives and IT strategy.Key PartnersKey UsersCustomers (Business management)Other Service Team membersProvidersCYSValue CentersMeasures of successStandardization and scalability of processesProcess efficiency and productivityKPIRequirements and CompetenciesBackgroundin technology in a manufacturing settingExperience with SAP functionality in manufacturing and logistics environmentStrong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)Ability to manage, refine, and prioritize multiple demandsExperience with infrastructure solution design, implementation, and service managementValue oriented and result drivenIT demand engineering proficiencyMastering difficultsituations and working under time and quality pressureAt least 10 years of experience in working with business managementGeneral knowledge of IT technologies (infrastructure, applications, information security, ERP)Experience implementing off-the shelf third party solutionsUnderstanding of SCRUM-agile methodologiesNetwork and relations, courage and candor, agility, vision and foresight, result orientedCollaboration, critical thinking, creativity, executive communication, effective presentations, proactivityIT Business Partner– Cd.
JuarezFocus ActivitiesManages the relationship with the assigned business/function and serves as the interface between the business and the ITorganization on a regional and general basisTroubleshoot and resolve issues related to IT infrastructure located in the factoryMaintain a flexible work schedule to coordinate support during non-working hoursDevelop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEsManages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systemsEnsuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.Ongoing support of development activities and maintenance of toolsSupport BU functions with new process development / enhancement opportunitiesLiving the ownership culture by taking responsibility as the IT demand manager for the EP Cd.
Juarez factoriesSupport product owner to write user stories and prioritize strategic demands that generate the maximum value and productivitySeek opportunities to extract more value from the existing IT value centers, experts, and services that already existPromote local ownership and usage of the existing tools through training and documentationNetworking across the IT ecosystem to look for opportunities to benchmark best practices,



reuse of existing IT servicesLeverages deep process know how of business process for consultancy of process ownerApplies Technical Expertise on core technologiesLeads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budgetActs as first point of contact for divisional Business Partner organizations for them to address global demandsDrives and coordinates global demands/projects in close collaboration with the regional Business Partner organizationsManages internal and external software vendors and service providers, and associated contracts·Provides direct leadership and coaching for local IT professionals, fostering a collaborative and high-performing team environment.
·Oversee day-to-day activities, professional development, and resource utilization for the local IT team, ensuring alignment with business objectives and IT strategy.Key PartnersKey UsersCustomers (Business management)Other Service Team membersProvidersCYSValue CentersMeasures of successCustomer satisfactionStandardization and scalability of processesProcess efficiency and productivityKPIBudget executionRequirements and CompetenciesBackgroundin technology in a manufacturing settingExperience with SAP functionality in manufacturing and logistics environmentStrong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)Ability to manage, refine, and prioritize multiple demandsExperience with infrastructure solution design, implementation, and service managementIT architectural understanding/competenceSpanish language required; English language skillsrequiredValue oriented and result drivenIT demand engineering proficiencyMastering difficultsituations and working under time and quality pressureAt least 10 years of experience in working with business managementGeneral knowledge of IT technologies (infrastructure, applications, information security, ERP)Experience implementing off-the shelf third party solutionsUnderstanding of SCRUM-agile methodologiesProject management experienceFinancial AnalysisNetwork and relations, courage and candor, agility, vision and foresight, result orientedCollaboration, critical thinking, creativity, executive communication, effective presentations, proactivityEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affrightive Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibiliti es, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.
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📌 It Business Partner (Ciudad Juárez)
🏢 Siemens Mobility
📍 Ciudad Juárez