Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;).
They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees.
Finally, our Client is part of one the largest Insurance Groups in the world.About the RoleWe are seeking an experienced Internal Audit Operations Manager to lead transformation initiatives within the Internal Audit function, driving innovation, operational excellence, and data-driven decision‐making.
This role plays a critical part in identifying, evaluating, and implementing strategic changes that enhance audit processes, improve efficiency, and elevate the quality and accuracy of outcomes.Acting as a strategic partner and expert advisor, you will collaborate across business units to operationalize technology and data solutions, ensuring alignment with evolving business needs.
You will also oversee audit analytics, technology platforms, and reporting frameworks, while contributing to broader organizational strategy and continuous improvement initiatives.This is a high‐impact role with strong visibility to leadership, requiring both strategic thinking and hands‐on execution.What You'll DoLead the identification, design, and implementation of transformation initiatives within Internal AuditDrive the adoption of data analytics and technology solutions to enhance audit effectiveness and efficiencyOversee audit technology platforms (e.G., TeamMate+) and operational data environments (e.G., SharePoint)Manage internal and external reporting, delivering insights that support strategic decision‐makingPartner with cross‐functional stakeholders and senior leadership to shape and execute strategic initiativesApply data analytics to evaluate performance, identify trends,



and communicate actionable insightsLead and support change management efforts, ensuring successful adoption and strong employee engagementMonitor progress of strategic initiatives, ensuring timely delivery of milestones and desired outcomesEvaluate new technologies, vendor solutions, and industry trends to identify opportunities for innovationDesign, document, and optimize business processes to improve operational efficiency and effectivenessMentor, coach, and develop team members, fostering a high‐performance and collaborative environmentExperience:7–10 years of experience in project management, strategy, operations, or related fieldsProven experience leading transformation, process improvement, or change management initiativesExposure to Internal Audit processes is a plusTechnical Skills:Advanced experience with data analytics and reporting (Power BI required)Strong knowledge of SQL and/or Python/R (intermediate level)Advanced proficiency in Microsoft Office SuiteExperience with audit tools (e.G., TeamMate+) and collaboration platforms (e.G., SharePoint) is a plusCore Competencies:Advanced skills in project management, data analytics, and business optimizationStrong experience in management reporting and storytelling with dataSolid understanding of process improvement methodologies (e.G., Lean thinking)Ability to influence stakeholders and communicate effectively across all organizational levelsLeadership & Communication:Experience managing or mentoring team membersStrong stakeholder management and executive communication skillsAbility to operate independently with minimal supervisionEducation & Language:Bachelor's degree preferredFluent English requiredCompetitive compensation and benefits package:Competitive salary and performance‐based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangements (remote and/or office‐based)Dynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentNote: Benefits differ based on employee level.
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📌 Fbs - Internal Audit Operations Manager (Xico)
🏢 Capgemini
📍 Xico