24/7 It Operations & Support Engineer (Xico)

24/7 It Operations & Support Engineer (Xico)

07 ago
|
Thales
|
Xico

07 ago

Thales

Xico

Thales in Mexico City is looking for an Operations and Support Engineer – Level 1 to provide Tier I technical support and incident management for hosted services.
This role involves interacting with customers, managing incidents, and ensuring SLA adherence.The adecuado candidate will have at least 2 years of experience in operations or support and a bachelor's degree in Engineering or Science.
Knowledge of networking, cloud solutions, and ITIL best practices is also important.
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📌 24/7 It Operations & Support Engineer (Xico)
🏢 Thales
📍 Xico

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