07 ago
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XtendOps
|
Nuevo León
07 ago
XtendOps
Nuevo León
Basic Information - Days off: 2 per week - Work modality: 100% on-site - Location: MTY - AIM · Calle Gral.Carlos Salazar Ote.703, Centro, ***** Monterrey, N.L., Mexico - Market: US (client-facing calls); role based in Mexico - Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
- Sales involved: No - customer service only, no legal experience required - Core function: First point of contact; gathers basic case info and routes to correct department Candidate Criteria - HS diploma or GED (required) - Can multitask across software while on live calls - Works well independently AND on a team - Track record of reliability/attendance Training Commitment - Duration: 3 weeks total (2 wks product training + 1 wk nesting) - Schedule: On-site, 8:00 AM – 5:00 PM - Must be available full-time on-site during training window
📌 Customer Service Representative (Nuevo León)
🏢 XtendOps
📍 Nuevo León