Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
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We are seeking an AI Vendor Relationship Manager to manage the day-to-day relationship with strategic AI vendors and help translate vendor developments into practical implications for product strategy, activation (change management), governance, and delivery.
An ideal candidate has experience as a Technology Project Manager, Business Relationship Manager, Product Operations lead, vendor manager, or transformation PM who is comfortable working with product and technology teams and can turn complexity into clear next steps.
The team works closely with product strategy, activation, communications, technology, risk, legal, procurement, regional teams, and senior leadership.
Coordinate the full AI vendor lifecycle, including evaluation, onboarding, launch readiness, ongoing operations, expansion, renewal, migration, and retirement, ensuring business, technical, governance, and colleague impacts are managed throughout.
Help activation teams translate AI vendor and product changes into practical implications for user communications, training, adoption planning, and feedback loops.
Support the team's management with concise, decision-ready updates on AI vendor-related risks, dependencies, open questions, and escalation needs.
Summarize AI vendor and product updates for product teams, activation, PMO, technology, risk, legal, procurement, and leadership audiences.
Prepare vendor performance inputs, QBR materials, renewal-readiness summaries, and concise leadership updates on value, risks, dependencies,



and recommended actions.
Plan and coordinate vendor capability retirements, ensuring clear communications, migration planning, documentation updates, and stakeholder alignment across Product, Technology, Activation, and Governance.
6–9+ years of experience in technology project management, business relationship management, vendor management, product operations, program management, digital transformation, AI enablement, or a related field.
~ Comfort partnering with product teams and working across business, AI vendor, and technology stakeholders to translate between perspectives.
~ Strong AI vendor relationship management skills, with the ability to keep conversations structured, actions visible, and issues moving toward resolution.
~ Strong cross-team communication, stakeholder management, judgement, escalation, and follow-through skills.
~ Fluency in business English and strong proficiency with PowerPoint, Excel, collaboration platforms, and modern productivity tools.
~ Commercial awareness and lifecycle coordination skills, including comfort tracking vendor commitments, performance indicators, renewal considerations, and value realization opportunities.
Experience with AI, generative AI, SaaS, analytics, knowledge management, enterprise collaboration, or other technology vendors.
Experience supporting vendor onboarding, governance routines, performance reviews, quarterly business reviews, renewals,



or commercial decision points.
Experience in consulting, professional services, or another matrixed global environment.
Experience supporting pilots, product launches, user adoption, training, or change management for technology-enabled capabilities.
Practical awareness of responsible AI, data privacy, information security, procurement, legal, or risk review processes.
We have no interest in running a steady-state business.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business.
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and adaptable work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

📌 Ai Vendor Relationship Manager - Mexico City (Xico)
🏢 Oliver Wyman
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