Infobip is seeking a Digital Customer Success Associate to help self-service customers maximize value from our digital products. You'll engage with customers via email, handle tickets, join meetings (English required), and contribute to upsell or cross-sell initiatives to boost customer value.
You will monitor interactions, analyze data to identify risks and opportunities, and collaborate with teams to improve processes.
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📌 Digital Customer Success Associate I - Growth & Insights (Xico)
🏢 Infobip
📍 Xico