End User Computing Analyst (Guadalajara)

End User Computing Analyst (Guadalajara)

07 ago
|
Ntt Data
|
Guadalajara

07 ago

Ntt Data

Guadalajara

Provide first line of support for all integral NTT DATA employees for all Information Technology (IT) Infrastructure and Application related incidents
closure. Advises and assists users in solving problems related to hardware, software, networks and peripherals using available technology.
Studies and analyzes system's needs, troubleshoots technical problems and trains users. Advises users on the interpretation of IT reports and
report capabilities, limitations, etc. Provides user support, new hire system setups, group metrics and desktop/laptop (PC) software evaluations
and upgrades. Provides quick response to ensure maximum uptime of all users and performs end user training when necessary.

📌 End User Computing Analyst (Guadalajara)
🏢 Ntt Data
📍 Guadalajara

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