Some of the role’s duties include:
- Consulting with customers on complex use of Oracle products
- Contributing significantly towards the “My Oracle Support” Database communities
- Analyzing work load, implementing changes to improve productivity
- Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback about best practices, writing tools
**Qualifications**
Technical degree i.e. BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, Chemistry or proven professional and technical experience.
Soft skills:
- Excellent written and verbal communication skills in Spanish and English
- Performing under pressure
- Problem Solver, Analytical thinker




- Flexibility to work in different shifts and off days, including holidays and weekends.
Technical Skills:
- Thorough understanding of the Oracle product features
- Database architecture knowledge and basic database administration
- Familiarity with Linux/ Unix/ Windows Administration concepts
- For the Exadata Team
- Exadata, RAC ,ZDLRA, Backup and Recovery, RMAN, knowledge of various restore and recovery scenarios
- Familiarity with Cloud Architecture (Oracle and/or third parties) and virtualization concepts and tools.
- Networking
Mexico: OTA-RM-MX
Career Level - IC3

📌 Cloud Support Engineer (Zapopan)
🏢 Oracle
📍 Zapopan