07 ago
|
Afni
|
Monterrey
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.
The position requires empathy and the ability to handle stressful and sometimes angry calls.
**Requirements**:
High School Diploma/GED
6 Months of Call Center Experience
English Level B2/C1 (Conversational)
**Live in Reciente León
📌 Bgco Customer Care (Monterrey)
🏢 Afni
📍 Monterrey