_ADVANCED ENGLISH SKILLS REQUIRED (C1 OR C2 PROFICIENCY)_
- THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_
- HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_
THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.
**RESPONSIBILITIES**:
- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.
- TRANSLATE LEGAL DOCUMENTS FROM ENGLISH TO SPANISH
**QUALIFICATIONS**:
- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.




- CUSTOMER SERVICE ORIENTATION.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
- PROFICIENT WITH MICROSOFT AND GMAIL
**SCHEDULE**
MONDAY TO FRIDAY
12:00 PM - 9:00 PM
**SALARY AND BENEFITS**
MONTHLY BASE SALARY $16, 200 PESOS
+MONTHLY BONUS $3,000 APROX.
$800 FOOD STAMPS
- *ALL MEXICAN LAW BENEFITS APPLY*_
- THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_
- ADVANCED ENGLISH SKILLS REQUIRED (C1 OR C2 PROFICIENCY)_
Pay: $16,000.00 - $19,000.00 per month
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Advanced english (required)
Work Location: In person

📌 Bilingual Intake Agent (Zapopan)
🏢 Intugo
📍 Zapopan