**Responsibilities**:
**What will you contribute?**
**Responsibilities & Deliverables**:
- Make sure all the required monitoring services are in place for reporting about system HA and performance.
- Interacts with business users and software vendors to troubleshoot installation and implementation issues.
- Works with system administrators, DBAs, and networking engineers to improve ongoing service delivery.
- Builds out complex batch processing and file transmission workflows.
- Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostics of products while maintaining familiarity with competing products.
- Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services.
- Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.
- Works with team members and management to architect and support high availability platforms and automate failover to disaster recovery locations.
**Required Experience**:




- 3-4 years total IT experience
- 1-2 years of level 2 or above support experience in a fast-paced technical environment.
- Experience with BMC Control-M, Axway Tumbleweed, Fortra Globalscape EFT, Fortra Automate Schedule (automated batch and file transfer tools)
- Support experience with any of the above Middleware technologies is a plus.
- Scripting using perl, shell, cmd, PL/SQL, MS SQL, python
- Excellent proficiency with the standard Unix/Linux and Windows interfaces.
- Experience with cloud infrastructure is a plus
- Basic office skills such as word processing and spreadsheets, excel counts and graphs.
- Familiarity with communication protocols such as FTP, SSH, and SSL.
- SSL Public, Private key certificate knowledge, PGP, Regular expressions are plus.
- Good troubleshooting skills and ability to perform under pressure.
- Good documentation, organization and follow-up skills.
- Excellent written and oral communication skills.

📌 Senior Systems Engineer (Guadalajara)
🏢 Finastra USA
📍 Guadalajara