**About the Company**
Hapa is a leading organization headquartered in Volketswil, Switzerland.
As a key player in the late-stage customization and on-demand printing solutions, we specialize in the pharmaceutical packaging industry.
Our business portfolio encompasses a wide range of innovative printing solutions, making blister packaging more adaptable, less complex, and more cost
- and waste-efficient. We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.
Hapa is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.
**About the Role**
The primary goal of an **Account Manager** is to maintain and deepen existing customer relationships and develop new business by selling HAPA products, services and solutions.
**Main tasks**:
- Ensure a high level of sales with an estimated margin.
- Carry out day-to-day activities: visits to clients and prospects, follow-up on sales and service opportunities and projects, weekly CRM updates, sales forecasts, presentation of quotes, service agreements, RFQ filling, generation of prospecting and follow-up calls, etc.
- Ensure CRM and sales forecast are always up-to-date.
- Identify target companies and prospects for the continuous development of the business.




- Generate new accounts and maintain the satisfaction of current customers.
- Work together with the sales and services team for the optimal development of the business plan.
- Develop and implement a plan and strategies to win more projects.
- Implement and execute the company's strategies and work plan.
- Know and follow the guidelines of the different procedures of the quality system.
- Conduct survey visits to customer sites.
- Ensure a high level of customer satisfaction.
**What You Need to Be Successful**
**Knowledge**:
- Engineering & Business Processes & Concepts.
- How to Run a Business Relationship on Multiple Levels.
- How to Develop and Maintain a Key Account.
- Generation of added value to the customer with our solutions.
- Know the market, the needs of the industry, and its growth.
- In-depth knowledge of Pharmaceutical Industry regulations.
- Knowledge in Evaluation of Investment Projects.
- Advanced & Business English
**Skills and Abilities Needed**:
- Excellent communication and presentation skills
- Focused on results
- Winning spirit
- Honest and open
- Reliable
- ize: 14px;">Team Player
- Hardworking & Focused
- Commitment to quality in all its activities
- Availability to travel frequently domestically and abroad
- Good computational skills
**Education & Experience**:
- Bachelor's Degree in Engineering.
- At least five years of experience in sales of industrial equipment in the pharmaceutical sector.
Job Reference: CGS11520

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