Location:
- Juarez - Juarez, Mexico - 2290 Avenida de la Torres
- Job Family:
- Quality
- Worker Type Reference:
- Regular - Permanent
- Pay Rate Type:
- Salary
- JOB ID:
- R-
**Description & Requirements**:
**What You Will Do**:
**- **Responsible for field containment and rework activities at customer locations, such as product diagnostic tests, assembly line investigations and assembly plant yard-hold management.**:
- **Analyze, compile, review and regularly report customer quality metrics such as PPM for 0km performance. Prepare presentations from quality data for reviews by both Harman and customer management groups.**:
- **Obtain customer approvals for manufacturing process change(s) by providing supporting data for the change(s) and submitting to customer in their required format.**:
- **Ensure information flow related to customer returns to appropriately address design (hardware and software), manufacturing, packaging and logistics causes. Facilitate awareness of issues and deploy countermeasures as lessons learned (Yokoten).**:
- **Liaison between Customer and Harman. Coordinates activities of internal and external resources. Serves as resource for problem solving by initiating actions to address issues and prevent potential quality problems.**:
- **Assist internal and external contacts to resolve product and process problems. Investigate and solve manufacturing-related problems.**:
- **Continuous communication with design and engineering team during early and launch stages and also leader for Root Cause analysis and PCAs for Launch issues and SOP+90**:
- **Interface with Engineering and Operations to ensure transfer to Production of new products are in accordance with approved data.**:
- **Assure customer specific requirements are implemented.**:
- **Perform Ppk - Cpk studies.**:




- **PPAP or any other customer approval documentation for new products**:
- **Continuous updating customers portals according to requirements**:
- **Safe lunch Plan coordination activities**:
- **PSO coordination activities**:
- **Champion continuous improvement efforts. Researches, recommends, implements and administers new and/or existing quality assurance processes.**:
- **Complete other projects and activities as assigned**:
- **Participates and provides support related with quality systems management, objectives, targets and programs.**:
***What You Need**:
**- **Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence.**:
- **Minimum education: Bachelor’s degree, with a preference for Electrical or Mechanical Engineering**:
- **Minimum 3-5 years experience with automotive electronics. Audio and/or infotainment preferred**:
- **Knowledge of the principles and procedures related to Manufacturing Quality Engineering, electronic & mechanical manufacturing, statistical process control (SPC), problem solving and automotive production part approval process (PPAP).**:
- **Must have 2+ years experience using AIAG guidelines (APQP, PPAP, PFMEA).**:
- **Practical problem solving using: 8D, A3, Fault Tree Analysis, Pareto, 3L-5Y, Is-Is Not, Fish Bone, etc.**:
- **English 90%**:
- **Excellent interpersonal, organizational, verbal and written communication skills**:
- **Experienced presenter**:




- **Customer specific requirements (applicable)**:
***What is Nice to Have**:
**- **Skilled in Microsoft Office including Word, Excel, Visio and PowerPoint**:
- **Manufacturing discipline**:
- **Electronics Knowledge**:
- **ISO 14001 and IATF 16949 Experience**:
- **Certifications/Licenses: ASQ, CQE, Six Sigma Green Belt**:
- **Ability to specify, develop and operate specialized equipment used for product analysis.**:
- **Strong computer background with ability to calculate and analyze data, generate reports**:
- **For Customer Ford**
**o Knowledge of Customer Specifics Requirements that includes: SIM, SUPER-G, SREA, VPP, Covisint, Phase PPAP, General 8D, MSA, WERS, Ford Trainings in FSLI, GSDB Token, FSCD Service PPAP**
- **For Customer GM**
**o Knowledge of Customer Specifics Requirements that includes: SQMS, SCMS, Covisint, 5 Phases, SPPS, Implementation of EPC, EWO, TWO**
- **For Customer Stellantis**
**o Knowledge of Customer Specifics Requirements that includes: Esupplier Connect website, CQMS, EBSC, 3CPR, AUROS, APQ Supplier Reports, GIM, beStandard, NCT.**
- **For Customer Toyota**
**o Knowledge of Customer Specifics Requirements that includes: SQAM, SKPI, QIMS, A3 Reports, PCR**
- **For Customer Subaru**
**o Knowledge of Customer Specifics Requirements that includes: Customer Portal, A3 Reports, PCR, PRC,**
- **For Customer Kia/Hyundai**
**o Knowledge of Customer Specifics Requirements that includes: Customer Portal, ISIR, VATZ, 2 Panel - 3 Panel, 4Ms**
- **For Customer BMW**
**o Knowledge of Customer Specifics Requirements that includes: Customer Portal B2B, LPKM, PPM, 8D, IPQ, Part Quality and Production**
- **For Mercedes**
**o Knowledge of Customer Specifics Requi

📌 Quality Engineer (Ciudad Juárez)
🏢 Harman International
📍 Ciudad Juárez