THE LOAN RECONCILIATION SPECIALIST WILL MAINTAIN ACCEPTABLE STANDARDS SET BY THE DEPARTMENT AND PROVIDING AN OUTSTANDING CUSTOMER SERVICE LEVEL IN A VERY PROFESSIONAL ENVIRONMENT. APPLY THE NECESSARY KNOWLEDGE THAT THE JOB DEMANDS TO RESOLVE ANY OR ALL ISSUES RELATED TO YOUR DAILY ASSIGNMENTS.
**JOB DESCRIPTION**:
- COMPLETE DAILY PAYMENT RE-ALLOCATIONS TIMELY AND ACCURATELY
- COMPLETE LOAN ADJUSTMENTS AND/OR AMENDMENTS AS NEEDED BY THE DEPARTMENT
- WRITES CLEARLY AND INFORMATIVELY; EDITS WORK FOR SPELLING AND GRAMMAR; VARIES WRITING STYLE TO MEET NEEDS; PRESENTS NUMERICAL DATA EFFECTIVELY; ABLE TO READ AND INTERPRET WRITTEN INFORMATION.
- LOOKS FOR WAYS TO IMPROVE AND PROMOTE QUALITY; DEMONSTRATES ACCURACY AND THOROUGHNESS.
- IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW
- PROVIDING OUTSTANDING CUSTOMER SERVICE
- MAINTAINING REQUIRED STANDARDS SET BY THE DEPARTMENT
- ADHERENCE TO COMPANY POLICIES AND PROCEDURES
**REQUIREMENTS**:
- 2+ YEARS OF EXPERIENCE IN COLLECTIONS OR RELATED FIELD
- BILINGUAL ENGLISH/SPANISH IS A MUST
- EXCELLENT CUSTOMER SERVICE SKILLS
- EXCELLENT COMMUNICATION SKILLS
- PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.)
**SALARY AND BENEFITS**:
- $19,000 SALARY GROSS MONTHLY ( APROX $16,000 NET MONTHLY)
- ALL LAW BENEFITS
- $1,400 FOOD VOUCHERS (MONTHLY)
- 2% SAVINGS FUND
- 20 DAYS CHRISTMAS BONUS
- 6 PTO DAYS
- PRIVATE MEDICAL INSURANCE (1 YEAR AND A HALF OF SENIORITY)
Tipo de puesto: Tiempo completo
Sueldo: $16,000.00 al mes
Ventajas:
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Tipo de jornada:
- Diurno
- Incluye fines de semana
- Turno de 10 horas
- Turno matutino
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial